Privacy Policy

1. Information We Collect

We collect personal information you provide when creating an account, placing orders, or contacting support — including your name, email address, billing address, and payment information. We also automatically collect usage data such as IP addresses, browser type, and pages visited.

2. How We Use Your Information

Your information is used to provision and manage hosting services, process payments, send service-related communications (invoices, renewal reminders, maintenance notices), respond to support requests, and improve our platform.

3. Data Storage & Security

Your data is stored on secure, encrypted servers. We use SSL/TLS encryption for all data transmission and implement industry-standard security controls including firewalls, intrusion detection, and regular security audits to protect your information.

4. Cookies & Tracking

We use essential cookies for session management and authentication, and analytics cookies to understand how visitors use our website. You can disable non-essential cookies in your browser settings, though this may affect some website functionality.

5. Third-Party Services

We use trusted third-party services including WHMCS for billing and client management, Cloudflare for CDN and security, and payment processors for transactions. Each of these services maintains their own privacy policies and data protection standards.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited data with service providers strictly necessary to deliver our services, and with legal authorities if required by law.

7. Data Retention

We retain your account data for as long as your account remains active. After account closure, data is retained for 90 days before permanent deletion, unless longer retention is required by applicable law or for dispute resolution.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or withdraw consent for non-essential data processing. To exercise these rights, contact us at support@rankhostzone.in.

9. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website at least 14 days before changes take effect.

11. Contact Us

For privacy-related questions or requests, contact us at support@rankhostzone.in or open a support ticket at manage.rankhostzone.in.